Frequently Asked Questions

1) What is the cost of an initial consultation?

Eastern Suburbs Dermatology is a private medical practice and charges a fee for service for which with a valid referral a rebate may be obtained through Medicare. Eastern Suburbs Dermatology fees are generally in line with what is recommended as fair and reasonable fees by the Australian Medical Association. The fees charged are subject to annual review and discounts may be offered to holders of a valid aged pension card, disability pension card and health care card holders subject to the presentation of the relevant card at the time of consultation. Those holders of a Department of Veterans Affairs Health Card are directly charged to DVA, (except for cosmetic procedures). Consultation and treatment for no out of pocket costs are available at the major teaching hospitals – Prince of Wales, St Vincent’s and Royal Prince Alfred Hospitals in this area.

2) Costs of cosmetic treatments

These are dependent on the exact treatment required and the extent of therapy – it is recommended that you discuss any treatments you wish to pursue with your specialist dermatologist in a formal consultation before proceeding so that a realistic expectation of results and costs can be provided.

3) Practice Hours

Monday to Friday 8.00am to 5.00pm, excluding public holidays.

4) Do I need a referral?

It is in your best interest to obtain a referral to see one of our dermatologists from your general practitioner. This should be done prior to booking your appointment with us. A referral ensures that your doctor(s) will receive a report of your consultation with one of our dermatologists, helping to keep your health record complete and up to date.

A valid referral also allows you to receive the maximum rebate applicable to your visit when it is processed by Medicare. Please check the validity of your referral with our staff when booking your subsequent visits.

The referral is your responsibility. It would be unethical and inappropriate to ask one of our staff to contact your doctor for a referral.

A new referral is also required if the condition for which you seek treatment and advice is different to the original condition referred for initially.

Please refer to Referrals under Patient Information for more information.

5) Do you bulk bill?

No, we do not bulk bill. Eastern Suburbs Dermatology is a private medical practice and our fees are based on the rates recommended by the Australian Medical Association (AMA) and the costs of running our practice.

Consultation and treatment at no out of pocket cost are available at major public hospital outpatients’ department – Prince of Wales Hospital, Sydney Children’s Hospital, St Vincent’s Hospital and Royal Prince Alfred Hospital.

We do not issue accounts and fees are payable in full on the day of consultation.

Payment methods

We accept cash, cheque, EFTPOS, Mastercard and Visa.

6) Repeat Prescriptions

Requests for repeat prescriptions generally will not be issued without your condition being reviewed by one of our dermatologists.

7) Are you in Westfield?

Westfield Bondi Junction has two office towers. We are in Office Tower 2 which is located above the David Jones Department Store. The entrance to Tower 2 is located at the corner of Grosvenor and Grafton Streets, opposite the Bondi Junction Bus and Rail stations. Refer to Contact Us for further information regarding how to get here.

8) How do I get into your building?

The entrance to Westfield Office Tower 2 is located at the corner of Grosvenor and Grafton Streets, opposite the Bondi Junction Bus and Rail stations. We are on Level 20.

You may also access the building through the David Jones car park on levels P2 to P4. There is a Tower 2 car park lift that takes you up to the ground floor (G) of Tower 2. Please change lifts on ground floor and take the tower lifts to level 20.

9) Parking

There is free parking for two hours in the Westfield shopping centre. The closest parking for Tower 2 is the David Jones parking area. There are also a number of public car parks opposite Tower 2 on Grafton Street.